05 — STUDY← ALL WORK
CUSTOMERPORTAL
- BUILT FOR
- B2B, SERVICES, SUBSCRIPTIONS
- SERVICES
- WEB / SOFTWARE
- SUGGESTED MODEL
- OWN IT
- STATUS
- OPEN FOR CLIENTS
CUSTOMER PORTAL — laptop, close crop
01 — THE PROBLEM
A private space for your customers: orders, documents, invoices and support in one place.
Customers email to ask what could be self-service. Your team answers the same questions every day.
PROCESS — sketches, material, detail
INTERFACE — screen, close crop
02 — HOW WE BUILD IT
01LISTENWhat customers ask, and how often.
02DESIGNSelf-service for the common, a human for the rest.
03BUILDConnected to the systems you already use.
03 — WHAT YOU GET
Fewer emails, happier customers, a more professional face.
TYPICAL STACKWEB APP / SSO / INTEGRATIONS / MCC HOSTING
NEXT STUDY — 06
INTERNAL DASHBOARD ↗